1.8K views Nov 2009
Two hosts read a mock computer-maintenance memo about replacing mouse balls, explaining pop-off and twist-off methods with increasingly suggestive jokes.
0:00 Well, we, we got this memo. 0:04 Yeah, this is our little segment on computer maintenance. 0:09 Yes. 0:09 For today. 0:11 Exactly. 0:11 Because, oh my gosh, so many people 0:13 Have problems. 0:14 ending on computers, and when something goes awry, oh my god, it just messes up your whole world temporarily. 0:24 It does. 0:25 If you're one of those people. 0:27 Who are on your computer 90% of the time doing work. 0:30 Right. So, as a public service, we wanted to, uh, read this memo, which came out from one of the computer companies. 0:39 Uh-huh. 0:40 Was sent to all its employees. You get to know this inside information also. 0:46 So it's, it says, if a mouse fails to operate, or should it perform erratically, it may need a ball replacement. 0:57 Oh yeah. 0:57 Mouse balls are now available at the field replacement unit. 1:02 Okay, well, that's what they're called, field replacement units. 1:06 Yes. 1:07 Because of the delicate nature of this procedure, replacement of mouse balls should only be attempted by properly trained personnel. 1:17 Before proceeding, determine the type of mouse balls by examining the underside of the mouse. 1:24 Now, the domestic balls will be larger and harder than the foreign balls. 1:29 Oh yeah. 1:29 And ball removal procedures differ depending upon the manufacturer of the mouse. 1:36 Foreign balls can be replaced using the pop off method, but domestic balls are replaced by using the twist off method. 1:45 Ow, again. Um, mouse balls are not usually static sensitive. 1:50 However, excessive handling can result in sudden discharge. Upon completion of ball replacement, the mouse may be used immediately. 2:01 And it is recommended that each person have a pair of spare balls for maintaining optimum op- optimum. 2:10 Optimum. 2:11 Yes, customer satisfaction. 2:13 That's it. 2:14 Any customer missing his balls should contact the local personnel in charge of removing and replacing these necessary items. 2:23 And please keep in mind that a customer without properly working balls is an unhappy customer. 2:30 See, that gets back to frustration. 2:33 It certainly does. 2:34 You know. 2:35 So now you know. 2:36 When you're trying to do 2:38 computer stuff, and you're 2:40 I've had those 2:41 and you're 2:42 erratically operating mouses rather frequently. 2:46 Right, and it's like when you're moving 2:49 Yes. 2:50 the ball, 2:52 then on the computer screen, it's like all over the place. 2:55 Right, right. 2:56 It doesn't go where you want it to. 2:58 No. 2:59 It kind of gets, they get out of control on their own. 3:02 So when that happens, grab that ball. 3:05 Mm-hmm. 3:06 Replace it. 3:07 Yes. Either pop it off or twist it. 3:10 There you go. 
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