Video player not working?0:000:000:00SettingsQualityAutoAudioSpeed1×CaptionsOffVerizon Sucks At MathDula TVFunny videos since 2008Thumbs up0Thumbs down0 Share1.9K views Aug 2009A customer disputes a Verizon charge for Canadian data usage, arguing that agents confuse 0.002 cents per kilobyte with 0.002 dollars. Show transcript0:00Looks like you're questioning some kilobyte usage that was done while in Canada.0:040.002 dollars.0:06Do you recognize that there's, there's actually0:080.002 cents.0:10Yes, do you recognize there's a difference between those 2 numbers?0:16No. 0.002 dollars and 0.002 cents.0:20Yes, is there a difference between0:22They're both the same if you, if you look at them on paper-wise.0:24No, they're not, actually, it0:26So if you take point zero zero two.0:29Cents, remember, it's cents.0:32Times 35,896, is 71 dollars and 79 cents.0:40No, that would be 71 cents. How much should I be charged?0:45By, by the way this is calculated, 71 dollars and 79 cents. You're paying two tenths of a penny per kilobyte.0:53Two tenths of, hold on, hold on. 2/10 of a penny would be 0.2 cents.0:59You quoted me 0.002 cents. So which is the real rate?1:050.002, sir.1:070.002 what?1:10Cents per kilobyte.1:12So you just said it was 0.2 pennies,1:17and then you also said it's 0.002 cents. Those are two completely different numbers.1:22They're 100 fold different.1:24George, hold on one second for me, okay?1:31This is Andrea. I'm a manager on the floor. How can I help you today?1:34Hi. Do you recognize that there's a difference between 1 dollar and 1 cent?1:38Definitely.1:39Do you recognize there's a difference between half a dollar and half a cent?1:44Definitely.1:45Then do you therefore recognize there's a difference between 0.002 dollars and 0.002 cents?1:53No.1:54I'm teaching math here.1:57And, and I, I mean, I'm trying to get what you're saying here, but it's just not.2:00And we're talking about cents, right?2:02Right, 0.002, if we multiply that by the amount of kilobyte usage that you have.2:0935893.2:1235893, that comes out to what you paid, 71.79.2:16Cents. You never did the conversion from cents to dollars.2:22I don't know, I'm not a mathematician.2:240.002 cents.2:26Right.2:26Times my 35,893 is, is a number, but it's still in cents.2:33We're not quoting point zero zero two dollars, we're quoting point zero zero two cents.2:37Oh God, honestly.2:40Well, I mean, it's obviously a difference of opinion.2:42It's not opinion. Okay, well, you know what? I'm gonna post this recording on my blog, and2:48And that's, if that's what you want to do, that's fine.2:51That's what I'm gonna do, and and and then you guys all at Verizon can learn math.
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